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Video conferencing is an interactive form of communication between 2 or more people. Video conference participants connect in a live video meeting environment where they can see and hear each other, as well as perform other functions such as write messages or sharing screen content. Video conferences have several advantages for individuals and businesses; however, it requires the right equipment and digital infrastructure to support it.
Video conferencing equipment & solutions.
Typical features of video conferencing solutions.
Benefits and advantages of video conferencing solutions.
Identifying the right video conferencing solution for you.
Video conferencing equipment & solutions:-
Video conferencing is a lot broader than that, however. Here is a description of different types of video conferencing solutions:
1. Hardware – Also called hard code technology, these devices are dedicated to audio or video conferencing, meaning that users do not need to bring their own laptops to be able to participate in a call.
2. Software – Video conferencing software that needs to be downloaded and installed onto users’ audio-video capable devices (laptop, tablet, smartphones) and a company’s IT network to be used. Can be used in conference room systems but requires additional hardware (microphones, cameras, display etc.) to operate. IT departments are responsible for set up, configuration, system security, maintenance, and software updates. An example could be Skype for Business Server Edition.
3. Cloud services – Cloud-based video conferencing applications that have solved previous issues with older versions of video conferencing applications that required on-site data storage and network security. Cloud services are typically subscription-based; reducing upfront costs, are compatible with any device, are easily scalable (increase the number of users on the subscription), and the service provider is responsible for maintenance, updates, and security. Examples are Microsoft Teams, Zoom, Cisco WebEx, BlueJeans, GoToMeeting, Google Hangouts, etc.
Video Conferencing Features:-
Online dashboards for administration and reporting
Security: encryption and authentication features
Device interoperability
User-friendliness and ease-of-use
Scalability (relating to the number of users and the number of people in a call)
Live chat
Virtual meeting rooms
Recording & Sharing of meetings
Integration with other apps such as calendars, CRM, email marketing platforms and lead generation tools
Benefits and advantages of Video Conferencing solutions:-
Time is money, and this is especially relevant in business environments! The biggest benefit of video conferencing is that it provides the same experience as face-to-face interaction without the time and travel costs. This means that employees have much more freedom and flexibility to communicate with their colleagues, external partners and clients without compromising on the quality and experience of communicating in person. Most work-related communication takes place through text-based email, instant messages and phone calls. Video conferencing provides an extra dimension; people can see and interpret visual cues such as facial expressions and body language, all of which contribute to a better understanding between the sender and the receiver of the communication.
Another benefit is that online communication tends to be shorter and more concise than face-to-face meetings. In face-to-face meetings, many people feel obliged to spend the first few minutes on formalities and breaking the ice. This is not necessary for video conferencing; people can start discussing important matters right away, saving time that can be used for other tasks.
Overall, the benefits of video conferencing solutions can be summarized as:
Save costs
Build relationships
Increase productivity
Reduce travel time
Improve Work/Life Balance
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